native.

Delete your account

Native · by MawjTech

You can delete your Native account and all associated data at any time. This page explains how to request it, what gets removed, and how long it takes.

How to request deletion

Email mnsoqar2@gmail.com from the email address you use to sign in to Native, with the subject “Delete my account”. To protect your account, we verify that the request comes from the account’s own email address before deleting anything.

You do not need an active subscription or any special steps — one email is enough, and we confirm by reply once it is done.

What gets deleted

We permanently delete the personal data tied to your account, including:

  • Your account and email address (sign-in credentials).
  • Your display name and profile.
  • Your health and plan inputs — goal, sex, age, height, weight and weigh-ins, activity level, cooking habits, allergies, dislikes, and taste preferences.
  • Your activity — meals you logged, dishes you rated, pantry items, and coach interactions.

What we may keep

We may retain a limited set of records where the law requires it — for example, records of subscription transactions (handled by the Apple App Store and Google Play). These are kept only as long as required and are not used to identify you afterwards. Recipes and other non-personal content generated in the shared dish library are not linked to your identity and are not removed.

How long it takes

We remove your account and personal data from our active systems within 30 days of a verified request, and from routine backups within 90 days. Deletion is permanent and cannot be undone.

Contact

Questions about deleting your account or data? Email mnsoqar2@gmail.com. See our Privacy Policy for how we handle data more broadly.